Last Updated: January 8, 2025
1. Agreement to Terms
By accessing or using the services of Blue Skies Plumbing, LLC (WA LIC# BLUESSP764CL) (“Blue Skies,” “we,” “us,” or “our”), including our website, scheduling system, and plumbing services, you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you may not use our services.
2. Service Description
Blue Skies Plumbing provides premium plumbing services including but not limited to:
- New construction plumbing
- Luxury remodels
- Water system installations
- Hot water solutions
- General plumbing services
3. Service Appointments and Scheduling
3.1 Scheduling
- Appointments can be made through our website, phone, or email
- We offer flexible scheduling including evening and Saturday consultations
- Emergency services may be available outside regular business hours
3.2 Cancellations
- 24-hour notice is required for appointment cancellations
- Late cancellations may incur a service fee
- Emergency cancellations will be handled on a case-by-case basis
4. Pricing and Payment
4.1 Estimates
- Written estimates will be provided before work begins
- Additional work beyond the original scope requires customer approval
- Estimates are valid for 30 days unless otherwise specified
4.2 Payment Terms
- Payment methods accepted: credit cards, checks, and electronic transfers
- Payment schedules as outlined in service agreements
- Deposits may be required for larger projects
- Final payment is due upon completion of service
5. Warranties and Guarantees
5.1 Workmanship
- All work is guaranteed for quality and craftsmanship
- Manufacturer warranties apply to installed products
- Warranty periods vary by service type and will be specified in writing
5.2 Satisfaction Guarantee
- Customer satisfaction is our priority
- Issues will be addressed promptly and professionally
- Reasonable adjustments will be made to ensure satisfaction
6. Customer Responsibilities
- Provide accurate service location information
- Ensure access to work areas
- Communicate special requirements or concerns
- Maintain safe working conditions
- Prompt communication regarding any issues
7. Liability and Insurance
7.1 Insurance Coverage
- We maintain comprehensive business insurance
- Worker’s compensation coverage for all employees
- Liability coverage for property damage
7.2 Limitation of Liability
- Liability limited to direct damages
- Not responsible for pre-existing conditions
- Force majeure clause for circumstances beyond our control
8. Intellectual Property
- Website content, logos, and materials are our property
- Photos and content may not be used without permission
- Project photos may be used for marketing with customer consent
9. Privacy and Data Protection
- See our Privacy Policy for detailed information
- Customer data protected per applicable laws
- Service history maintained for quality assurance
10. Communication Consent
- Customers may receive service-related communications
- Marketing communications require explicit consent
- Opt-out options available for non-essential communications
11. Dispute Resolution
11.1 Initial Resolution
- Direct communication is preferred for issue resolution
- Management will address escalated concerns
- Written documentation of disputes recommended
11.2 Formal Resolution
- Disputes subject to Washington State law
- Mediation required before legal action
- Venue in Spokane County, Washington
12. Service Area and Licensing
- Primary service area: Greater Spokane region
- Licensed in Washington State (LIC# BLUESSP764CL)
- Compliance with all local codes and regulations
13. Modifications to Terms
- Terms may be updated periodically
- Notice provided for significant changes
- Continued use constitutes acceptance of changes
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15. Contact Information
Blue Skies Plumbing, LLC
Phone: (509) 255-3003
Email: hello@spokane-plumber.com
WA LIC# BLUESSP764CL
16. Agreement
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.